The launch of first Certified Repair Centre for BlackBerrysmartphones in the region would significantly improve the repair turnaround time; improve efficiency while adhering to the highest standards of repair quality. This was stated by CEO Emitac Mobile Solutions (EMS) Babar Khan, while announcing the commissioning of this unique facility based in Dubai that offers full repair services, using highly trained and knowledgeable professionals. The certified repair center would cater to the Pakistan, Middle East and African region, he added.
“EMS and RIM have enjoyed a long and successful regional partnership for the distribution of BlackBerry smartphones, so we are very excited to launch this unique, exclusive and purpose-built repair facility, which has been designed to international specifications and adopts best international practices. This further enhances our commitment to 71 carriers, and over 65 retail partners in 47 countries in the region”, said Babar Khan.
Emitac Mobile Solutions is the strategic channel partner of Research in Motion (RIM), and one of the largest distributor of BlackBerry® smartphones in the Middle East, Africa and Central Asia regions. Khan said that EMS will continue to offer its existing warranty program for BlackBerry smartphone users in the region, with the new facility.
TheCertified Repair Centre will also enable EMS’s carrier and retail partners to offer improved the customer experience, he added.